Recover Your Lost
Crypto Assets
Our Process?
1
Establish trust and meet face to face over a video chat.
2
Work with the client to obtain a wallet backup.
3
Build a list of possible passwords and password elements.
4
Develop attack strategy and build the tools necessary.
5
Withdraw our service fee and return your credentials to you.
Service Work?
You provide us with a copy of your wallet (or even just your Wallet ID in the case of a Blockchain.info account) and your best guesses as to what your password is. We will use your password guesses to “brute force” your password.
Service Work?
You provide us with a copy of your wallet (or even just your Wallet ID in the case of a Blockchain.info account) and your best guesses as to what your password is. We will use your password guesses to “brute force” your password.
When We Can Also Help
- You have no idea what your password was
- Your password was 15+ randomly-chosen characters long
- You have been scammed or your funds have been stolen
When We Can Help
- You have lost access to a common crypto asset, such as Bitcoin, Ethereum, Litecoin, Dogecoin, an NFT or dozens of other alt coins
- You used a handful of different passwords when you initially created the wallet, but you can't remember which one
- You thought you knew your password, but perhaps it involves different numbers or different capitalization than you remember
- You wrote down a list of words, and the passphrase is some combination of those words
- You wrote down the password, but now it won't open the wallet
- You have lost access to a common crypto asset, such as Bitcoin, Ethereum, Litecoin, Dogecoin, an NFT or dozens of other alt coins
- You used a handful of different passwords when you initially created the wallet, but you can't remember which one
- You thought you knew your password, but perhaps it involves different numbers or different capitalization than you remember
- You wrote down a list of words, and the passphrase is some combination of those words
- You wrote down the password, but now it won't open the wallet
- You have lost access to a common crypto asset, such as Bitcoin, Ethereum, Litecoin, Dogecoin, an NFT or dozens of other alt coins
- You used a handful of different passwords when you initially created the wallet, but you can't remember which one
- You thought you knew your password, but perhaps it involves different numbers or different capitalization than you remember
- You wrote down a list of words, and the passphrase is some combination of those words
- You wrote down the password, but now it won't open the wallet
Frequently Asked Questions
The techniques we use to recover our clients’ wallets vary widely from case to case.
In the event of a password recovery we will walk our clients through extracting an encrypted wallet backup and building a comprehensive list of possible password guesses.
We then transfer our client’s data to secure password cracking servers that use the data collected from the client to try billions or trillions of possible password combinations until the correct password is found.
We understand the issue of trust and authority is one that must be addressed before our clients feel comfortable sharing sensitive financial information with us.
We are the only crypto asset recovery company with public founders who have been featured in multiple global media outlets such as the BBC, Business Insider, and VICE (you can read more about our founders Chris and Charles here).
Furthermore, Astrapentesthelpcare is a registered LLC in good standing in the state of New Hampshire with a public business address.
No. We will never ask our clients to divulge more information than they are comfortable sharing with us.
We would never steal a client’s funds for any reason. We are a business based out of New Hampshire with public founders and a public business address, so if we were to steal from, or attempt to defraud our clients, it would be a simple process to report us which would quickly lead to our arrest and eventual jail time!
Furthermore, since 2021 we have received countless 5-star reviews on our third party and unbiased review platform Turtupilot .
Yes we can . We have field agents and crypto tech teams that can help rocover your stolen funds from Exchanges and crypto traders promising high returns
The process of recovering a lost wallet can vary in time from as short as 1 hour, to as long as 6+ months.
While this may sound lengthy, this is because we typically exhaust our initial search within a week after initially onboarding a client. After this initial search has been exhausted, we hold on to the wallet backup and password guesses to continue retesting as we discover new recovery vectors and expand our hardware capabilities (unless otherwise requested to delete client information).
The wallet types we support are expanding every day. At the moment we support seed phrase recovery for any type of bip-39 or erc-20 token including legacy wallets,13th and 25th words.
For password recoveries, our list of currently supported wallets is:
- Blockchain.com
- Bitcoin Core
- Multibit
- Electrum
- MetaMask
- MyEtherWallet
- Mist Ethereum Wallet
- Dogechain Core
- Dogechain.info
We work on a service based fee of 20% of any funds recovered. This means that if your wallet ends up being empty, there is no charge to you.
Correct. It is mathematically impossible to directly hack the Bitcoin Blockchain.
However, our approach involves using the wallet owner’s password guesses to “crack” their password. In combination
with a wallet backup (essentially an encrypted private key) this allows our clients to regain control of their funds.
If you have completely deleted your seed phrase or have thrown away a computer or phone with a wallet backup on it, there is little to nothing we can do to assist you.
In certain cases (such as with Blockchain.com) we can retrieve the wallet backup file for you and occasionally we can recover deleted wallet files off of an old hard drive.
However, if you have lost access to a seed phrase and do not have a partial, or incorrect seed phrase recorded, there is nothing we or any other recovery company can do to assist you.
